365ph app Privacy Policy – How Your Personal Data Is Collected and Protected
Last reviewed: 2025. This Privacy Policy explains what information 365ph app collects from Philippine players, how it is used, and the rights you have over your own data. Please read this page carefully before registering.
1. What Information We Collect
When you register and use 365ph app, we collect several categories of personal data to operate the platform effectively and comply with applicable regulations in the Philippines.
Account information: When you create an account, we collect your full name, date of birth, email address, mobile number, and a username. We also collect identity verification documents when required for age or identity verification purposes.
Payment and transaction data: All transactions on 365ph app are conducted in Philippine Peso (₱ / PHP). We collect information related to deposits, withdrawals, and transaction history. This includes payment method identifiers and transaction reference numbers from locally supported Philippine payment channels. We do not store full payment card details on our servers.
Device and browser data: We automatically collect technical information when you access the platform, including your IP address, browser type and version, operating system, device type, and screen resolution. This data helps us maintain platform performance and detect fraudulent activity.
Usage data: We record how you interact with the platform — pages visited, games accessed, betting activity, session duration, and navigation patterns. This helps us improve the user experience and ensure the platform functions as expected.
Cookies and similar technologies: See Section 3 for full details on how 365ph app uses cookies.
2. Why We Use Your Data
365ph app uses the information we collect for the following purposes:
- Account management: To create, verify, and maintain your account, process login requests, and enforce account security.
- Platform operation: To process bets, deposits, and withdrawals in Philippine Peso through supported payment channels, and to provide access to the sportsbook, slot online games, live casino, and bingo.
- Regulatory compliance: To fulfil identity verification, age verification, and anti-money laundering obligations required under applicable Philippine laws and regulations.
- Customer support: To respond to your enquiries, process complaints, and provide assistance when you contact the support team.
- Platform improvement: To analyse usage patterns, identify technical issues, and develop improvements to the interface and game catalogue.
- Responsible gaming: To monitor account activity for signs of problematic gambling behaviour and to action self-exclusion or deposit limit requests promptly.
- Security and fraud prevention: To detect and investigate suspicious activity, protect account integrity, and prevent misuse of the platform.
We do not use your personal data for unsolicited third-party marketing without your explicit consent.
3. Cookies and Tracking Technologies
365ph app uses cookies — small text files stored in your browser — to enable platform functionality and analyse usage. The types of cookies we use include:
- Essential cookies: Required for the platform to function. These handle session management, login state, and security checks. The platform cannot operate correctly without them.
- Functional cookies: Remember your preferences such as language settings and display options to improve your experience across sessions.
- Analytics cookies: Help us understand how players navigate the platform, which pages are visited most, and where users encounter difficulties. This data is used in aggregate form to improve the service.
Most browsers allow you to control cookie settings, including blocking or deleting cookies. Note that disabling essential cookies may prevent some platform features from working correctly. We do not use third-party advertising cookies on 365ph app.
4. Data Storage, Security, and Third-Party Sharing
Your personal data is stored on secured servers. 365ph app employs industry-standard security measures including encrypted data transmission, access controls, and regular security reviews to protect player data from unauthorised access, loss, or disclosure.
Data is retained for as long as your account is active and for a period thereafter as required by law or regulation. When data is no longer needed for these purposes, it is securely deleted or anonymised.
Third-party sharing: 365ph app does not sell your personal data to third parties. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — only to the extent necessary and under strict confidentiality obligations. We may also disclose data where required by law, regulation, or court order.
Any third-party providers we work with are bound by data protection requirements consistent with this policy and applicable Philippine law.
5. Your Rights Over Your Personal Data
As a registered player on 365ph app, you have rights regarding the personal data we hold about you. These include:
- Right of access: You may request a summary of the personal data 365ph app holds about you at any time.
- Right to correction: If any of your personal information is inaccurate or incomplete, you may request that it be corrected. Some information can be updated directly through your account settings.
- Right to deletion: You may request that your personal data be deleted, subject to our legal and regulatory obligations to retain certain records. Account closure does not automatically result in immediate deletion of all data where retention is legally required.
- Right to withdraw consent: Where processing is based on consent (such as optional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact our support team at: [email protected]. We aim to respond to all data requests within a reasonable timeframe.
6. Minor Protection and Policy Updates
Protection of minors: 365ph app is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered an account or provided personal data, that account will be closed and the data will be deleted in accordance with our policies. Parents and guardians who believe a minor has registered on the platform are encouraged to contact us immediately.
Policy updates: This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or the services we offer. When material changes are made, registered users will be notified via email or a platform notification. The updated policy will be effective from its publication date on this page. We encourage you to review this page periodically to stay informed about how your data is handled.
Your continued use of 365ph app after a policy update constitutes your acceptance of the revised terms. For full details on platform rules and usage obligations, refer to our Terms and Conditions. For information on responsible gaming tools, visit our Responsible Gaming page.
For any privacy-related enquiries, write to us at: [email protected]
Questions About Your Data or Account?
Our FAQ covers common questions about account management, data requests, and platform policies. Log in to your account to review your settings or contact support directly.